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運送政策

 

Standard USPS Ground Shipping/Free Shipping: Starting 4 Business Days

UPS Standard Ground: Starting 3 Business Days

Hawaii, Alaska & Other US Territories Standard Shipping: Orders placed before 12 pm CT should be received within 3-5 business days. Orders placed on Saturdays, Sundays or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays, and public holidays).

Overnight Shipping: Orders placed before 12 pm CT should be received the next business day. Orders placed on Saturdays, Sundays, or public holidays are handled on the Monday or the first working day after. (Working days exclude Saturdays, Sundays, and public holidays).

 

POLICY

SHIPPING POLICY: Orders that are not pre-orders, or products are shipped within 1-3 business days of the processing date. Orders placed over the weekend are dispatched on the next business day, excluding holidays. Please note: in the event of a product delay due to backorder, supply chain issues, or production timing, you will be notified via email with an updated estimated ship date.

DELAYED OR LOST ORDERS?: A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that, we are unable to dispatch a replacement until this period of time has elapsed.

WRONG OR INCOMPLETE ADDRESS?: If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect